Riyadh: TECHz – Ashraf Gaber
BMC Helix, a global leader in software solutions that enable IT organizations to transform artificial intelligence into practical applications, is hosting a customer and partner tour today at the InterContinental Riyadh.
The event highlights the company’s latest AI-driven innovations—including generative AI and agentic AI, and their role in reshaping IT service and operations management across industries. Senior executives and experts from BMC Helix will share insights on technology trends, product development roadmaps, and customer success stories, illustrating how AI is redefining the future of IT worldwide.
The Riyadh stop of the BMC Helix Tour brings together industry leaders and technology experts to explore the next generation of enterprise AI and service management. Attendees will also experience hands-on demonstrations of the platform’s latest capabilities, including HelixGPT and agentic AI automation, showcasing how organizations can unlock new levels of efficiency and innovation.
Salman Kazmi, Vice President for the Middle East, Turkey, and Africa at BMC Helix, said:
“Saudi Arabia represents a unique combination of ambition, scale, and speed perfectly aligned with BMC Helix’s strengths in IT services and operations. We are committed to supporting Saudi organizations on their AI-driven transformation journey with flexible, scalable solutions designed to meet the needs of enterprises across sectors, sizes, and stages of digital maturity.”
Kazmi added:
“BMC Helix is focused on accelerating innovation, driving customer success, and applying agentic AI to service and digital operations management worldwide. Our Riyadh event will showcase how BMC Helix’s AI innovations support Saudi Vision 2030 and the region’s broader transformation from mega-projects to local enterprises.”
As a global leader in service operations, BMC Helix offers an innovative platform that unifies AI-powered IT service management with AI operations capabilities. Helix is among the first enterprise-ready solutions to integrate generative AI, enhancing service quality and operational team experiences through intelligent automation and predictive analytics.
Through continuous investment in R&D, strategic acquisitions, and a strong focus on customer success, BMC Helix enables organizations to maximize the value of their existing technology investments while safely and efficiently scaling AI adoption.
The event will feature live demonstrations of innovations and real-world success stories, highlighting how AI can boost productivity, improve employee experience, and accelerate digital transformation. Attendees will also take part in interactive training sessions to explore the full potential of BMC Helix, HelixGPT, and agentic AI, learning how to streamline processes, reduce manual workloads, and enhance user experience.
